Sydney metro deliveries occur Sunday - Thursday, 7pm - 10pm the evening PRIOR to your requested delivery day.
Please do not use a work address unless someone will be onsite during these hours. We do not take responsibility for orders left at unattended/inaccessible workplaces. Feel free to leave delivery instructions, especially if you live in an apartment, for example, "Please enter building and leave at apartment door".
ACT, QLD, VIC + outside Sydney metro deliveries occur Tuesday – Friday, 8am-5pm.
We are unable to accept delivery time requests as we use an external delivery service who organises the most efficient delivery route based on multiple deliveries. We support this idea because it means a greener future for everyone :) We pack your order in a styrofoam box with long lasting ice packs to ensure their safe delivery to you.
Feel free to leave delivery instructions in the event you're not home at the time of delivery, for example, "Leave on front porch". You will receive an email with your tracking details so you can keep an eye on it's progress.
We are currently unable to deliver to TAS, SA, NT, WA and far North Queensland.
If you are unsure of your delivery day, please email us to confirm - firstname.lastname@example.org